At Sweet Leaf Hemp Farms, we strive to provide our customers with a seamless and efficient shipping experience. Below are the details of our shipping process:
Processing Time
- Standard Orders: We typically process and ship orders within 2 business days of receiving your order.
- Wholesale Orders: For wholesale orders, please allow up to 3 – 4 business days for processing before shipment.
Shipping Methods
- Preferred Carrier: We use the United States Postal Service (USPS) as our preferred shipping method.
- Discreet Shipping: All packages are shipped discreetly, ensuring privacy and confidentiality. There are no identifying labels on the outside of the package that would indicate its contents.
Shipping Rates
- Flat Rate Shipping: We offer a flat rate shipping fee of $8 for all orders.
- Free Shipping: Orders over $75 qualify for free shipping.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
Delivery Time
Delivery times vary depending on your location and the shipping method selected. Typically, USPS deliveries within the United States take between 3 to 7 business days.
International Shipping
At this time, we only ship within the United States.
Shipping Restrictions
Please note that we do not ship to PO Boxes or any locations where our products are prohibited by law. It is the responsibility of the customer to ensure that the products they order are legal in their state or region.
Lost or Stolen Packages
Sweet Leaf Hemp Farms is not responsible for lost or stolen packages once they have been delivered by USPS. If your package is marked as delivered but you have not received it, please contact USPS directly to resolve the issue.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes or cancel the shipment.
Questions?
If you have any questions regarding your shipment or need further assistance, please contact us.